Legal Matters & Terms of Sale

Who we are

Our website address is: http: www.qclubbb.com

A Quick Overview of Coaching Policy

Naturally read to the end, but for your convenience here is a quick overview of key policy points linked to the Qclubbb Coaching Policy and associated materials/resources:

Coaching sessions and packages expire upon the completion of the session and/or package. Ultimately they have an expiration date of 6 months 1 week from purchase date.
Individual and group coaching sessions and packages are nonrefundable so if you are unsure of your interest use a Discovery Call to see if it’s the right fit.
All resources and materials are copyrighted. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit any such content, nor may you distribute any part of this content over any network, including a local area network, sell or offer it for sale, or use such content to construct any kind of database. You may not alter or remove any copyright or other notice from copies of the content provided or shared by Qclubbb or available on Qclubbb website, or platform used by Qclubbb
I appreciate a 24-hour cancellation, but I do not have any hard-and-fast rule regarding this, as I know life can surprise us! 🙂
Once you purchase a session or package, you will receive a notification within 48 hours to fill out your on-boarding form, you can calendar in a time for our first session (& subsequent sessions) where scheduling is applicable.

POLICIES:

Qclubbb Terms of Sale

By purchasing a Qclubbb coaching session, coaching package, or retreat/event experience attending event or retreat Qclubbb experience, and residing in accommodation associated with experiences the Participant/Member agrees to and accepts this Agreement. (Created 22, May 2022)

Qclubbb – PARTICIPANT RELEASE OF CLAIMS

Thank you for your booking.

By purchasing tickets, coaching sessions and coaching packages, and attending the retreats and events (‘the ticket/s), you (you or the “Participant”) hereby execute this waiver and release (the “Agreement”) effective as of the date your ticket is purchased.

Qclubbb arrange retreat and experiences and facilitate opportunity by private invitation only to take part in events and activities in a number of locations. The Qclubbb experience may include, but not limited to, yoga, meditation, cooking classes, escape room, standup paddle board, surfing, swimming, hiking, biking, runs, walking tours, meals and other indoor and outdoor activities (collectively, the “Activities and Events”). You are aware of the potential dangers involved in the Activities and Events. In consideration of your participation in the Activities and Events and staying in accommodations procured by Qclubbb, you agree as follows:

You are aware and understand that there is a no cancellation policy. If you cancel a co-holidaying experience you will not receive a refund for any monies paid to Qclubbb or to eventbrite. (Qclubbb receives ticket revenue via eventbrite, 4 days after close of Qclubbb event).
Stag and Hen Parties or similar groups – this experience is not designed nor open to you. Landlords and other establishments prohibit such groups. You will be asked to leave the accommodation and Qclubbbb (including activities and events) immediately. No refunds or compensation given.
You are aware and understand that when staying in accommodation there has to be respect for the neighbours. No noise made after 11.30 at night that will cause disturbance to others. Many cities have strict laws on respectful behaviour and if there is a legitimate complaint from a neighbour, police are called and fines will be issued. You agree to comply to local laws and accommodation rules. You agree to pay fines immediately when served or issued against you. Qclubbb, the owners, landlords, employees, contractors etc can not be held responsible.
You hereby release Qclubbb, the owners, employees, agents, agents, contractors, representatives, sponsors, volunteers, successors, and assigns (the “Released Parties”) from any and all claims, costs and expenses of every kind and nature, known and unknown, demands, damages, rights of action, or causes of action, arising out of your stay in accommodation during your Qclubbb co-holidaying experience, or your participation in any Activity and Events with Qclubbb, or Activities, Events, services or accommodation procured through Qclubbb.
You know and understand the scope, nature, and extent of the risks involved in the Activities and Events. The Activity and Event may require physical exertion, which may be strenuous and could, in some circumstances, result in injury, including, but not limited to, abnormal blood pressure, fainting, heartbeat disorders, physical injury, and heart attack. If you experience any physical pain or discomfort, you agree to immediately discontinue the Activity and seek help. You voluntarily, freely and expressly choose to incur all risks associated with any Activity and Event, understanding that those risks may include personal injury, damage to property, and/or death.
If an emergency or other incident occurs in which, in the sole judgment of the Released Parties or medical personnel, requires medical treatment or care, you hereby consent to such treatment. You understand and agree that any and all medical treatment rendered to you by, or at the request of, any Released Party is not an admission of obligation to provide, or continue to provide, any such medical treatment and also is not a waiver by any Released Party of any right under this Agreement.
Respect Boundaries, Qclubbb has an extremely diverse member base, including different cultures, religions, and languages. You agree to respect all Qclubbb members’ perspectives and respect their boundaries. If you are found not to do so you may be asked to leave Qclubbb, accommodation, activities and events and no refund will be given. You agree to comply.
You authorize Qclubbb assignees, licensees, legal representatives and transferees to use and publish photographs, pictures, video content captured at or around any Qclubbb Event or Activity in any and all forms of media for the purposes of publicity, advertising, publishing (including publishing in electronic form or on Internet websites) for any product, activity, event or services. You waive any and all right to review or approve any uses of your images or video content prior to publishing. You agree to write to Qclubbb if you wish for your images and video content not to be used for publicity purposes before the Qclubbb Event or Activity.
Changes or cancellations by Qclubbb, we always do our best to deliver all Qclubbb experiences, activities and events as published; however, we have to reserve the right to change any of the facilities, services or itineraries described at any time before or after your booking is confirmed. If a significant change has to be made, we will inform you as soon as reasonably possible, if there is time before departure.
Some of our group trips require minimum numbers and if these are not achieved we have the right to cancel the Qclubbb experience and will refund the Qclubbb ticket you purchased. You understand that no further compensation will be made to you by Qclubbb. You agree to this.
You agree not to purchase the Qclubbb ticket if you do not understand or do not agree with the terms of this Agreement. By purchasing a Qclubbb ticket, you hereby accept and agree to all terms of this Agreement.
This agreement is legally binding upon you and your heirs, estate, assigns, legal guardians, and personal representatives.
By entering into this agreement, you agree to mandatory binding arbitration of all disputes or claims arising out of this Agreement.
You represent and warrant the following: (a) you have read this Agreement and understand and agree to it; and (b) you are at least 18 years of age, are in good health, and have no physical defects that might cause you harm during your participation in any Activity and Event.

Booking confirmation

We will send a booking confirmation by e-mail. Please check it carefully and contact us immediately if it is incorrect, as it may not be possible to make changes later.

We look forward to welcoming you at our next coaching experience, retreat or event.

Comments

When visitors leave comments on sites and platforms we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We use reasonable efforts to protect your personal data. However, the Internet is an insecure medium and any transmission of personal data to us via the different platforms is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

When you get in contact with us (for example by email) we will keep records of what is communicated. This is to ensure we have a record of our discussion for future reference and so we can provide the service to you more efficiently.

We do not disclose information about identifiable individuals to third parties, but we may provide such third parties with anonymous aggregate information about our participants/members (for example, we may inform them that 100 men aged 30-40 years have recently co-holidayed) for the purposes of marketing analysis or to market Qclubbb. Please note that, although we use best endeavours to anonymise data, it is possible for aggregated data to be re-identified.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Website Privacy policy – Qclubbb

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors.

1.2 This policy applies where we are acting as a data controller with respect to

the personal data of our website visitors and service users; in other words,

where we determine the purposes and means of the processing of that

personal data.

1.3 We will ask you to consent to our use of cookies in accordance with the terms

of this policy when you first visit our website.

1.4 Our website incorporates privacy controls which affect how we will process

your personal data. By using the privacy controls, you can [specify whether

you would like to receive direct marketing communications and limit the

publication of your information]. You can access the privacy controls via the

cookie consent bar.

1.5 In this policy, “we”, “us” and “our” refer to Qclubbb. [For more information

about us, see Section 12.]

2. How we use your personal data

2.1 In this Section 2 we have set out:

(a) the general categories of personal data that we may process;

(b) [in the case of personal data that we did not obtain directly from you,

the source and specific categories of that data];

(d) the legal bases of the processing.

2.2 We may process data about your use of our website and services (“usage

data”). The usage data may include your IP address, geographical location,

browser type and version, operating system, referral source, length of visit,

page views and website navigation paths, as well as information about the

timing, frequency and pattern of your service use. The source of the usage

data is our analytics tracking system. This usage data may be processed [for

the purposes of analysing the use of the website and services. The legal basis

for this processing is monitoring and improving our website and services.

2.3 We may process your account data (“account data”). The account data may

include your name and email address. The source of the account data is you

or your employer. The account data may be processed for the purposes of

operating our website, providing our services, ensuring the security of our

website and services, maintaining back-ups of our databases and

communicating with you. The legal basis for this processing is our legitimate

interests, namely the proper administration of our website and business.

2.4 We may process your information included in your personal profile on our

website (“profile data”). The profile data may include your name, address,

telephone number, email address, profile pictures, gender, date of birth,

relationship status, interests and hobbies, educational details and

employment details. The profile data may be processed for the purposes of

enabling and monitoring your use of our website and services. The legal basis

for this processing is the performance of a contract between you and us.

2.5 We may process your personal data that are provided in the course of the use

of our services (“service data”). The source of the service data is you or

your employer. The service data may be processed [for the purposes of

operating our website, providing our services, ensuring the security of our

website and services, maintaining back-ups of our databases and

communicating with you. The legal basis for this processing is our legitimate

interests, namely the proper administration of our website and business.

2.6 We may process information that you post for publication on our website or

through our services (“publication data”). The publication data may be

processed for the purposes of enabling such publication and administering our

website and services. The legal basis for this processing is namely the proper

administration of our website and business.

2.7 We may process information contained in any enquiry you submit to us

regarding goods and/or services (“enquiry data”). The enquiry data may be

processed for the purposes of offering, marketing and selling relevant goods

and/or services to you. The legal basis for this processing is consent.

2.8 We may process information relating to transactions, including purchases of

goods and services, that you enter into with us and/or through our website

(“transaction data”). The transaction data may include your contact details,

your card details and the transaction details. The transaction data may be

processed for the purpose of supplying the purchased goods and services and

keeping proper records of those transactions. The legal basis for this

processing is the performance of a contract between you and us and/or

taking steps, at your request, to enter into such a contract and our legitimate

interests, namely our interest in the proper administration of our website and

business.

2.9 We may process information that you provide to us for the purpose of

subscribing to our email notifications and/or newsletters (“notification

data”). The notification data may be processed for the purposes of sending

you the relevant notifications and/or newsletters. The legal basis for this

processing is the performance of a contract between you and us and/or

taking steps, at your request, to enter into such a contract.

2.10 We may process information contained in or relating to any communication

that you send to us (“correspondence data”). The correspondence data

may include the communication content and metadata associated with the

communication. Our website will generate the metadata associated with

communications made using the website contact forms. The correspondence

data may be processed for the purposes of communicating with you and

record-keeping. The legal basis for this processing is our legitimate interests,

namely the proper administration of our website and business and

communications with users.

2.11 We may process any of your personal data identified in this policy where

necessary for the establishment, exercise or defence of legal claims, whether

in court proceedings or in an administrative or out-of-court procedure. The

legal basis for this processing is our legitimate interests, namely [the

protection and assertion of our legal rights, your legal rights and the legal

rights of others.

2.12 We may process any of your personal data identified in this policy where

necessary for the purposes of obtaining or maintaining insurance coverage,

managing risks, or obtaining professional advice. The legal basis for this

processing is our legitimate interests, namely the proper protection of our

business against risks.

2.13 In addition to the specific purposes for which we may process your personal

data set out in this Section 3, we may also process [any of your personal

data] where such processing is necessary for compliance with a legal

obligation to which we are subject, or in order to protect your vital interests

or the vital interests of another natural person.

2.14 Please do not supply any other person’s personal data to us, unless we

prompt you to do so.

3. Providing your personal data to others

3.1 We may disclose your personal data to any member of our group of

companies (this means our subsidiaries, our ultimate holding company and all

its subsidiaries) insofar as reasonably necessary for the purposes, and on the

legal bases, set out in this policy.

3.2 We may disclose your personal data to our insurers and/or professional

advisers insofar as reasonably necessary for the purposes of obtaining or

maintaining insurance coverage, managing risks, obtaining professional

advice, or the establishment, exercise or defence of legal claims, whether in

court proceedings or in an administrative or out-of-court procedure.

4. International transfers of your personal data

4.1 In this Section 4, we provide information about the circumstances in which

your personal data may be transferred to countries outside the European

Economic Area (EEA).

4.4 You acknowledge that personal data that you submit for publication through

our website or services may be available, via the internet, around the world.

We cannot prevent the use (or misuse) of such personal data by others.

5. Retaining and deleting personal data

5.1 This Section 5 sets out our data retention policies and procedure, which are

designed to help ensure that we comply with our legal obligations in relation

to the retention and deletion of personal data.

5.2 Personal data that we process for any purpose or purposes shall not be kept

for longer than is necessary for that purpose or those purposes.

5.3 In some cases it is not possible for us to specify in advance the periods for

which your personal data will be retained.

5.4 Notwithstanding the other provisions of this Section 6, we may retain your

personal data where such retention is necessary for compliance with a legal

obligation to which we are subject, or in order to protect your vital interests

or the vital interests of another natural person.

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on

our website.

6.2 You should check this page occasionally to ensure you are happy with any

changes to this policy.

6.3 We may notify you of changes to this policy by email or through the private

messaging system on our website.

7. Your rights

7.1 You may instruct us to provide you with any personal information we hold

about you; provision of such information will be subject to:

(a) the supply of appropriate evidence of your identity (for this purpose, we

will usually accept a photocopy of your passport certified by a solicitor

or bank plus an original copy of a utility bill showing your current

address).

7.2 We may withhold personal information that you request to the extent

permitted by law.

7.3 You may instruct us at any time not to process your personal information for

marketing purposes.

7.4 In practice, you will usually either expressly agree in advance to our use of

your personal information for marketing purposes, or we will provide you with

an opportunity to opt out of the use of your personal information for

marketing purposes.

8. About cookies

8.1 A cookie is a file containing an identifier (a string of letters and numbers) that

is sent by a web server to a web browser and is stored by the browser. The

identifier is then sent back to the server each time the browser requests a

page from the server.

8.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent

cookie will be stored by a web browser and will remain valid until its set

expiry date, unless deleted by the user before the expiry date; a session

cookie, on the other hand, will expire at the end of the user session, when the

web browser is closed.

8.3 Cookies do not typically contain any information that personally identifies a

user, but personal information that we store about you may be linked to the

information stored in and obtained from cookies.

9. Cookies that we use

9.1 We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our

website and as you navigate our website

(b) status – we use cookies to help us to determine if you are logged into

our website

preferences and to personalise the website for you

(d) security – we use cookies as an element of the security measures used

to protect user accounts, including preventing fraudulent use of login

credentials, and to protect our website and services generally.

(e) advertising – we use cookies to help us to display advertisements that

will be relevant to you.

(f) analysis – we use cookies to help us to analyse the use and

performance of our website and services.

(g) cookie consent – we use cookies to store your preferences in relation to

the use of cookies more generally

10. Cookies used by our service providers

10.1 Our service providers use cookies and those cookies may be stored on your

computer when you visit our website.

10.2 We use Google Analytics to analyse the use of our website. Google Analytics

gathers information about website use by means of cookies. The information gathered

relating to our website is used to create reports about the use of our website. Google’s

11. Managing cookies

11.1 Most browsers allow you to refuse to accept cookies and to delete cookies.

The methods for doing so vary from browser to browser, and from version to

version. You can however obtain up-to-date information about blocking and

deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookieswebsite-preferences (Firefox);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internetexplorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-andprivacy (Edge).

11.2 Blocking all cookies will have a negative impact upon the usability of many

websites.

11.3 If you block cookies, you will not be able to use all the features on our

website.

11. Our details

11.1 This website is owned and operated by Qclubbb.

11.42 You can contact us:

(a) by email, using qclubbb@gmail.com

12. Data protection officer

12.1 Our data protection officer’s contact details are: qclubbb@gmail.com